Security
Clear signposts. At every payment.
Account access, payment confirmation and good habits: understand what to check.
A good habit
Check the status in Blaya.
Before asking for another payment, check the outcome of the previous one in your workspace.
Your account and access.
Use your own credentials and the access provided for teammates. Do not share passwords or sign-in codes. Workspace permissions determine which actions are allowed.
Confirmation comes from the provider.
An opened link or screenshot does not prove payment. Check its status in Blaya: confirmation relies on the provider’s response. An uncertain result still needs verification.
Your information, in the right place.
When reporting a problem, provide the relevant reference and a description. Never send card details, passwords or authentication codes to support.
Phone payments in development.
Tap to Pay integration, supported devices and activation terms remain to be qualified for the new Blaya experience. This preview is not evidence of certification or production availability.
Noticed unusual access?
Review your account security in your workspace and contact support. If you can no longer sign in, use our contact address.
My account security ↗Need to talk?
Tell us your question. We’ll point you in the right direction.