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Marketing

The payment ends.
The relationship stays.

Find your customers, choose the right recipients and prepare your messages. Your customer relationships continue after the payment.

Blaya.JD
Marketing
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BLAYA IN PRACTICE

Keep in touch. Your way.

Your customers, in one place.

Find the contact details provided for a receipt and their latest payment information in your workspace.

The right recipients.

Filter by period, returning customers or marketing consent. Each channel has its own consent.

Messages that sound like you.

Start from a template, personalise your email or SMS and save your draft for later.

HOW IT WORKS

A simple journey.
From start to finish.

  1. Find your customers.

    Open Customers / Marketing in your workspace and use the filters to refine your list.

  2. Prepare your message.

    Choose the channel and contacts with valid consent, then adapt a template to your business.

  3. Review and save.

    Check the preview and save your draft. Marketing email and SMS delivery is not available yet.

BEFORE YOU START

Useful answers.

What to know about keeping in touch.

Where do customer contact details come from?

From information customers have provided, including when requesting a receipt. Blaya does not infer them from their payment card.

Does a receipt count as marketing consent?

No. Marketing consent is separate from a receipt request and specific to each channel. Unsubscribed contacts and those without valid consent are excluded from the corresponding selection.

Can I send campaigns yet?

You can prepare and save drafts. Delivery providers are not connected yet: no marketing email or SMS can be sent at this stage.