Frequently asked questions
Questions. Clear answers.
Phone payments, links, teams, pricing and receipts: answers to common questions about Blaya.
01
The tap and the link.
How do I take payments on my phone?
The planned flow is simple: enter the amount in the Blaya app, present your compatible phone and let the customer tap their card or phone. This new experience is in development.
See details ↗What if my customer is far away?
Send your Blaya link by text, email or messaging. Your customer opens checkout in their browser.
See details ↗Does my customer need to install Blaya?
Not for payment links: checkout runs in the browser. The planned in-person flow uses the customer’s contactless card or mobile wallet.
See details ↗Which phones will be supported?
Devices, operating system versions and connection requirements will be specified once the Tap to Pay integration is qualified. This preview does not confirm your device’s compatibility.
See details ↗02
Your everyday business.
How much does Blaya cost?
Two plans with no transaction cap: Blaya with no subscription at 1.4% + €0.15 per payment; Blaya Pro at €20 per month with team features, Customers / Marketing included and 1% + €0.15 per payment. Blaya Pro includes the owner and 2 teammates; each additional teammate costs €3 per month. SMS are charged separately.
See details ↗Can we take payments as a team?
The Blaya workspace supports teammate access and activity tracking. Permissions and seat counts depend on the plan; the team Tap to Pay flow remains to be qualified.
See details ↗How do I know a payment has been received?
Check the transaction status in your workspace. Confirmation depends on the provider, not a screenshot shown by a customer.
See details ↗Does a receipt replace an invoice?
No. A receipt confirms payment; the business still provides the invoice. Contact them directly for a refund or questions about the service.
See details ↗Need to talk?
Tell us your question. We’ll point you in the right direction.